Our Team

Michelle Hamer

Owner of PC Smart

Michelle Hamer

Is the founder and principal instructor for PC Smart.  Michelle is a business analyst with over 20 years’ experience in business and is a sought-after trainer with qualifications in technology and education.  Michelle leads a team of professionals in delivering individualised service to clients in Australia and overseas.


Combining business, education and information technology skills, Michelle brings a unique skillset to her work as a computer trainer. Over the years she has assisted business people at all levels, including clients as varied as de Groots lawyers, Sunshine Regional Council, Hamilton Island Enterprise, Sheraton Hotel Group, and many micro-small businesses.

Michelle’s qualifications include:

  • Certificate IV in Assessment and Workplace Training (TAE40110) – 2012
  • Microsoft Office Specialist for Office Outlook 2010, Office Word 2010, Office Excel 2010 and Office PowerPoint 2010 – 2011
  • Certificate IV in Financial Services (FNS40207) – 2010
  • Masters in Education – 2006, University of Southern QLD
  • Graduate Diploma – 2001, Australian Institute of Company Directors
  • Certificate – Trust Administration – 1989, Executor and Trustee Institute
  • Associate Diploma in Business (major – computing) – 1981, Qld Institute of Technology


Donna Hamer

Is a qualified professional trainer, specialising in multimedia and Internet training.